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Chapter 12 — Balanced Scorecard and Other Performance Measures

Chapter 12 Outline

12.0  Why It Matters

LO 12.1  Explain the Importance of Performance Measurement

LO 12.2  Identify the Characteristics of an Effective Performance Measure

LO 12.3  Evaluate an Operating Segment or a Project Using Return on Investment, Residual Income, and Economic Value Added

LO 12.4  Describe the Balanced Scorecard and Explain How It Is Used

 

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Managerial Accounting adapted by SPSCC Copyright © 2019 by OpenStax-Rice University is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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